WHAT CAN WINEMAKING TEACH US ABOUT AI IN INSURANCE & FINANCIAL SERVICES?
As business processes and decision-making become more automated, a question arises as to what extent we still need a human in the loop. Exactly the same trend is occurring in winemaking, with consumers moving towards low human intervention wines (organic). In other words, there is a trend towards less human involvement in winemaking and in insurance and financial services.
What can thousands of years of winemaking teach us about to what extent humans need to remain in the loop?
Through the tasting of 5 different wines, Jeff Heasman will help us to address these issues by combining his doctoral level research into automation of decision-making in insurance with the knowledge, passion and experience he has gained from operating a wine business in Galicia, Spain.
By the end of the session, participants will be able to:
Identify the role of humans in business processes and current trends in automation.
Recognise the trends we are likely to see in insurance and financial services in the near future with regards to AI.
Implement a strategy to take account of the need for humans in the loop against the backdrop of automation and increasing use of AI.
2 hours of tasting and learning. Due to the nature of the event, the number of participants is initially limited to 30. A separate arrangement can be made for groups that will exceed 30 participants.