Communication Skills

DIVERSITY IN COMMUNICATION: HOW TO COMMUNICATE WITH A WIDER AND MORE DIVERSE AUDIENCE

ABOUT THE SESSION

Diversity is rightly high on the agenda for many organisations.  However, an area that is often overlooked as part of a diversity strategy is the role of internal and external communications.  This webinar will teach key communication strategies to ensure that, whether it be internal or external communications, you communicate with a wider and more diverse audience and avoid miscommunication or misunderstanding with people who are different to you. 

LEARNING OUTCOMES

By the end of the session, participants will be able to:

Identify key skills for creating more diverse messages in external and internal communications.

Understand how miscommunications and misunderstandings occur when communication does not take diversity into account.  

Implement a strategy to communicate with a wider and more diverse audience.

Session Length:  1 hour