Communication Skills

7 HABITS OF HIGHLY EFFECTIVE NEGOTIATORS IN INSURANCE AND THE FINANCIAL SERVICES INDUSTRY

ABOUT THE SESSION

Good negotiation skills are crucial to many different roles within the insurance and financial services sector, and though we may not always realise it, most of our day-to-day work centres around negotiations. That said, little or no formal training is devoted towards these essential skills. This is an interactive and fun session that introduces the key elements of a negotiation process, such as the following:

  • qualities of a good negotiator 
  • planning a negotiation
  • styles and strategies 
  • communication skills.

LEARNING OUTCOMES

By the end of the session, participants will be able to:

Understand the key elements of a negotiation process.

 Identify the 7 habits of a highly effective negotiator.

 Implement a strategy to negotiate with confidence in future business dealings.

Session Length:  1 hour