Communication Skills

5 COMMUNICATION HABITS OF HIGHLY EFFECTIVE INSURANCE AND FINANCIAL SERVICES PROFESSIONALS

ABOUT THE SESSION

The insurance industry and financial services sector have never been so competitive. Poor communication skills make things even more difficult than they need to be. This session will look at 5 communication habits that make insurance and financial services professionals highly effective in their day-to-day work with the result that they retain business and win new business.

LEARNING OUTCOMES

By the end of the session, participants will be able to:

Identify how communication contributes to being a highly effective insurance or financial services professional.

 Recognise the 5 main habits professionals have for communicating effectively.

 Implement a strategy to communicate more effectively.

Session Length:  1 hour